{"id":13,"date":"2022-11-21T18:11:10","date_gmt":"2022-11-21T18:11:10","guid":{"rendered":"https:\/\/worldbossgroup.com\/?page_id=13"},"modified":"2024-11-05T08:10:07","modified_gmt":"2024-11-05T08:10:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/worldbossgroup.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et d\u2019\u00e9change"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-46a7c03 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"46a7c03\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c4b2623\" data-id=\"1c4b2623\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-278f766 elementor-widget elementor-widget-heading\" data-id=\"278f766\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de remboursement et d\u2019\u00e9change<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7102330b elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"7102330b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"wd-breadcrumbs woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">\t\t\t\t<span class=\"wd-last\">\n\t\t\t\t\tAccueil\t\t\t\t<\/span>\n\t\t\t<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-745971e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"745971e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-93b9171\" data-id=\"93b9171\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4eea5a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"b4eea5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At World Boss, we value our customers&#8217; satisfaction and want them to be happy and content with their purchases.<br \/>If you are dissatisfied with your purchase, you may return it for an exchange or refund if you meet the following criteria:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a45151c elementor-widget elementor-widget-heading\" data-id=\"a45151c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">i) Confirmation de votre achat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93e4450 elementor-widget-mobile__width-inherit color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"93e4450\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour garantir que la r\u00e9clamation de notre client soit l\u00e9gale, nous pouvons demander \u00e0 notre client de pr\u00e9senter la facture originale ou le courriel de commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f3dccf elementor-widget elementor-widget-heading\" data-id=\"4f3dccf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ii) Produit in its Original State and Packaging<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad1846e elementor-widget-mobile__width-inherit color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"ad1846e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To claim your return or exchange, your purchase has to be in its original condition from the time of sale.<\/p><p>All purchases made in a retail store or online must be returned within 15 days of the purchase date. Please email us at <span style=\"color: #003366;\"><a style=\"color: #003366;\" href=\"mailto:customerservice@worldbossgroup.com\" target=\"_blank\" rel=\"noopener\">customerservice@<wbr \/>worldbossgroup.com<\/a><\/span> to initiate your return or visit our store. Please include the sales order number found on your email receipt.<\/p><p>Online orders must be returned in person or shipped to World Boss Group at the purchaser&#8217;s expense.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f3edb9 elementor-widget elementor-widget-heading\" data-id=\"2f3edb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">iii) BOSS-Certified pre-owned devices.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c49c5e8 elementor-widget-mobile__width-inherit color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"c49c5e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These devices come with a 90 day warranty. These are final sale items and can not be returned. In the case of a defective device however, you can get it fixed free of cost during the warranty period. Physical damage, water damage or any other damage that was not present at the time of sale is not covered under this warranty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5c1e4b elementor-widget elementor-widget-heading\" data-id=\"b5c1e4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">iV) Articles en promotion\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-700c840 elementor-widget-mobile__width-inherit color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"700c840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Veuillez noter que tous les articles actuellement pr\u00e9sent\u00e9s dans notre section de soldes sont consid\u00e9r\u00e9s comme des articles vendus d\u00e9finitivement.\u00a0<\/p><p>Cela signifie que, une fois achet\u00e9s, ces articles ne seront pas \u00e9ligibles au retour ou au remplacement.<br \/>Nous vous encourageons \u00e0 examiner attentivement la description et les sp\u00e9cifications de tous les articles en promotion avant de passer votre commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46edd10 elementor-widget elementor-widget-heading\" data-id=\"46edd10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">V) Paiements en cas de remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5284f8c elementor-widget-mobile__width-inherit color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"5284f8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All refunds will be issued in the same form as the original payment. To protect our customers from fraud risk, we reserve the right to request a valid photo ID when processing a return or exchange to validate customer information.<\/p><p>Il s\u2019agit d\u2019un accord entre vous et World Boss Group Inc. (\u201cWorld Boss Group Inc. \u201c). Il d\u00e9finit les modalit\u00e9s et conditions (les \u201d Conditions de service \u2019) applicables \u00e0 votre utilisation des produits et services d\u201c World Boss Group Inc., telles que l\u2019assistance client\u00e8le, les services de support client\u00e8le fournis par les \u00e9quipes d\u201d World Boss Group Inc., les r\u00e9parations des smartphones et des appareils \u00e9lectroniques (\u201c Dispositif \u201d), l\u2019installation de l\u2019un quelconque des produits, les garanties et assurances fournies par World Boss Group Inc., la vente de votre Dispositif \u00e0 World Boss Group Inc. ainsi que les achats de d\u2019occasion Dispositifs certifi\u00e9s BOSS ou de tout autre produit ou accessoire (collectivement, les \u2019 Produits et Services \u201c). Les Conditions de service et les Conditions d\u2019utilisation ainsi World Boss Group que l\u2019Engagement de confidentialit\u00e9 d\u2019Inc. constituent l\u2019accord entre vous et World Boss Group Inc. concernant les Produits et Services (le \u201d Contrat \u00bb).<\/p><p>Vous acceptez les conditions de l\u2019accord en utilisant les produits et services. VOUS NE POUVEZ PAS UTILISER LES PRODUITS ET SERVICES SI VOUS NE CONVIENT PAS PARCE QUE CES CONDITIONS DE SERVICE NE SONT PAS ACCEPTABLES. \u201c Vous \u201d d\u00e9signe le client d\u2019 World Boss Group Inc. pour les pr\u00e9sentes conditions de service.<\/p><p>World Boss Group Inc. se r\u00e9serve le droit, avec un pr\u00e9avis de 30 jours, de modifier les conditions d\u2019un quelconque accord, y compris les tarifs et les frais suppl\u00e9mentaires.<br \/>World Boss vous informera des modifications du Contrat en publiant un avis de modification sur <a href=\"https:\/\/worldbossgroup.com\/fr\/\">worldbossgroup.com<\/a> (le \u201c Site Web \u201d). Votre utilisation continue des Produits et Services suite \u00e0 toute r\u00e9vision constitue votre acceptation de l\u2019Accord modifi\u00e9, la renonciation \u00e0 toute obligation de notification suppl\u00e9mentaire et votre accord de payer les Produits et Services conform\u00e9ment \u00e0 l\u2019Accord modifi\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement et d\u2019\u00e9change At World Boss, we value our customers&#8217; satisfaction and want them to be happy and content with their<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/worldbossgroup.com\/fr\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/worldbossgroup.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/worldbossgroup.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/worldbossgroup.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/worldbossgroup.com\/fr\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":45,"href":"https:\/\/worldbossgroup.com\/fr\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":20238,"href":"https:\/\/worldbossgroup.com\/fr\/wp-json\/wp\/v2\/pages\/13\/revisions\/20238"}],"wp:attachment":[{"href":"https:\/\/worldbossgroup.com\/fr\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}